The Denver Foundation Technical Assistance BLOG

Entries from January 2009

Planning: The importance of self-reflection, contingencies, and broad thinking and input

January 29, 2009 · 3 Comments

Even though the current economic crisis seems huge and immediate, nonprofit organizations can think in the long term about ways to position themselves, react to changing economic conditions, and have the broadest input possible from the constituencies they serve.

The Fieldstone Alliance (also used as a resource in the first post in this series), offers organizations questions to ask to identify “Opportunities in Lean Times,” encouraging self reflection as a way to stay strong through economic turmoil:

“Know thyself. In tough times, it’s even more important to be crystal clear about your mission, your competitive advantage, and your strategies. Having your organization’s mission foremost helps you make decisions that are best for the people your organization serves. You also need to understand your competitive advantage. When undertaking significant strategic work, the organization must know itself (who are we?), its position in the market (Where are we?), and its history (How did we get here?). Then, when it gets caught up in the complex possibilities inherent in most Big Questions (where do we go next?) and in finding successful strategies (how do we get there?), it is less likely to lose its way.”

 

Contingency planning has also been a consistent theme in many of the articles listing tips and best practices for hard times. Thinking in the short- and long-term, the Bridgespan Group encourages organizations to plan ahead for any situation:

“Act quickly, but not reflexively, and plan contingencies. In the current climate, this means taking immediate action: to manage costs aggressively, to do away with nice-to-haves, and to delay undertaking new initiatives. It also entails developing explicit contingency plans, even if your organization is not yet feeling any pain. Waiting to get specific until the wolf really is at the door will not make the choices any easier, but will sharply increase the likelihood that the available options will be fewer and more draconian.”

 

Finally, engaging broad stakeholder input is offered as a key ingredient for nonprofits looking to plan for success in tough economic times. The Fieldstone Alliance advises organizations to:

“Use “kaleidoscope” thinking. If you’re looking for new ideas, but you’re asking for input from only your board and staff, you’re likely to get the same answers that you’ve gotten for the last two years. Here’s how you can start putting kaleidoscope thinking to work: convene local nonprofits to talk about the issues and brainstorm options; network with small and midsize businesses with a personal stake in the local community; and hold community issue forums – discuss community goals.”

 

The tips above offer strategies to strengthen nonprofit organizations in tough times. Visit the following links for the full text of each article:

Fieldstone Alliance: http://www.fieldstonealliance.org/client/focus-opportunities_in_lean_times.cfm

Bridgespan Group: http://www.bridgespan.org/learningcenter/resourcedetail.aspx?id=2638

For even more information, visit The Denver Foundation’s website and check out “Resources for Nonprofits” for a more complete list of websites and articles offering resources in a variety of areas.

Categories: Uncategorized

Fundraising: Tips for Making the Case and Reaching Out to Donors and Supporters

January 22, 2009 · 1 Comment

Fundraising seems to be at the front of everyone’s mind these days – the vast majority of tips and resources currently being posted and distributed for the nonprofit sector focuses on raising funds. Many sources offer advice on making the case to donors, foundations, and other supporters, including the two examples below.

 

In a white paper published by ASAE and the Center for Association Leadership, author Kristin Clark shares advice from Curtis Deane, principal, WoodleyLion Consulting, recommending that nonprofits concentrate on fundraising basics during a recession. Deane advises nonprofits to:

Recognize that recessions can ramp up the urgency levels in favor of your case. Food banks, for instance, might acknowledge that their annual donors are facing economic challenges, but these nonprofits can emphasize that their services are called for now more than ever because of increased need.” 

 

The United Kingdom-based Resource Alliance offers additional suggestions for making the case in an increasingly technology-centered environment:

“Time to look again at our online fundraising. Emergency appeals by email deliver instant results but now you will also find out how good your website is. Sites must be up to date, invite donors in, and offer the kind of immediate donor experience that supporters expect from online engagement. Try mystery shopping a few of your competitor sites to make sure you’re ahead of the game, get the thank you messaging right and offer flexibility in donation levels.”

 

Clark and Deane also encourage organizations and fundraisers to:

Emphasize your annual donor because the people who give you $100 to $1500 each year are the people potentially wondering if they should give you the full $250 rather than just $150 this time. This is important money because it has the most flexibility and involves important, loyal donors who have been with you for several years. Focus on keeping such donors informed and motivated to maintain their support.”

 

The tips above offer strategies to strengthen nonprofit organizations in tough times. Visit the following links for the full text of each article:

ASAE and the Center for Association Leadership:

http://www.asaecenter.org/PublicationsResources/whitepaperdetail.cfm?ItemNumber=32286).)

Resource Alliance: http://www.resource-alliance.org/resources/enewsletter/499.asp

 

For even more information, visit The Denver Foundation’s website and check out “Resources for Nonprofits” for a more complete list of websites and articles offering resources in a variety of areas.

Categories: Uncategorized

20 Emergency Funding Sources for Nonprofits

January 14, 2009 · 2 Comments

The Denver Foundation has compiled a list of tips and strategies that will be presented on this Blog over the coming weeks.  The purpose of the series entitled “Riding the Wave” is to help nonprofits weather the economic storm and continue to meet the needs of the community.  The following is the first posting in the series authored by Fieldstone Alliance of St. Paul Minnesota.

These are revenue sources that can be accessed quickly—usually within 30 days.  Not all of these sources are available to all nonprofits, and some of them carry great risk.  Nonetheless, we hope you find the list useful and thought-provoking.  We urge you to combine ideas for a comprehensive response.

Idea

Opportunities

Your First Step

Cash Flow Management

1. Get grants in the door earlier than the promised date.

An example might be an organization that is in the first year of a three year grant. Request that the grant be converted to a two year grant and allow the organization to draw 150% of the awarded annual grant in each of two years.

Call all of your funders to see if this is a possibility.

2. Speed the inflow of accounts receivable.

Some examples to speed the inflow of cash:
• Invoice promptly.
• Offer incentives to pay early
(e.g. Net 10 receives a 1% discount).
• Write or print on bills “payable upon receipt” or “Net 10 Days.”
• Charge interest for late payments (e.g. 1% interest charge after 30 days).
• Take advantage of electronic technology (ACH), ask clients to be set-up with ACH to speed receipt of cash.
 
 

 

 

 

 

 

Contact the following about these opportunities:
• Your bookkeeper and office manager about invoice procedures.
• Your accountant about “incentives” and payment terms.
• Your banker about ACH technology.
 
 
 
 

 

 

 

Contributed Income

3. Initiate special quick-hit fundraisers designed to generate dollars from long-time supporters.

Your long-time supporters are likely deeply committed to your success.
• Call your donors, suppliers, former board members and former clients; tell them your situation, and ask them for help.
• Increase board involvement in fundraising. Ask your board members to make calls to their contacts.
 
 
 
 
 

 

 

• Discuss these opportunities with your development officer, executive director, and board members. Gather names to contact.
• Check out Fundraising Strategies for Tough Times at the Chronicle of Philanthropy which says to “keep your top donors close” and “don’t ignore people who have stopped giving.”
• See the book Coping with Cutbacks (Chapter 2: How to Engage the Community).
 
 
 
 
 

 

 

4. Solicit grants from discretionary funds managed by a foundation’s CEO, program officer, or corporate giving officer.

Some foundations allow senior staff to make small grants without having to go through the usual full application process. Your greatest chance for success will be with your current funders.

Call each of your current funders to see if this possibility exists.

5. Ask a funder who has awarded a multi-year grant to allow a release of restrictions during the crisis.

A funder might be persuaded to release program restrictions on a current grant to give more flexibility. For example, they may allow a percentage of an existing grant to be diverted to general operating purposes.

• Call each funder to see if there would be a possibility of doing this.
• For more information, read Ease Up on the Restrictions from the Minnesota Council on Foundations.
 
 
 
 
 
 

 

6. Apply for funding from foundations that maintain emergency grant funds.

In response to the meltdown, a handful of foundations have initiated temporary emergency funds. These funds are often targeted to nonprofits that provide basic needs for low-income individuals and families.

• Call your local foundation center or United Way to learn if such funds exist in your area.
• See these articles about three emergency funds:
- Pittsburgh Foundation & United Way
- State of Massachusetts
- Otto Bremer Foundation
 
 
 
 
 
 

 

Earned Income

7. Increase the prices of your products or services.

There are three basic questions to consider:
• Are you covering all of your costs in the existing pricing structure?
• Can the market you serve afford to pay higher prices?
• Will a new pricing model put you out-of-step with your competition?
 
 
 
 

 

 

 

Identify a team that has the knowledge needed to answer the three basic questions.
Here are helpful resources:
Costs are Cool: The Strategic Value of Economic Clarity found at Bridgespan. This article has a good explanation of What are Full Costs.
Allocating Indirect Costs to Programs found at the Alliance for Nonprofit Management web site.
• See Jeanne Bell and Elizabeth Schaffer’s book Financial Leadership for Nonprofit Executives (Chapter 3: Assessing Your Organization’s Financial Health) for tips on cost evaluation.
• Also see Rolfe Larson’s book Venture Forth! (Pricing worksheet, pages 98-99).
 
 

 

 

 

 

 

8. Analyze the possibility of selling what you are now providing for free.

This can most likely be done by searching for new markets for your existing products. For example, if you have a grant to provide free services to clients in your home county, can you sell that service to clients in an adjoining county?

• See Fieldstone Alliance’s article on making money from what your nonprofit already does.
• Also, look at your market; are there other categories of clients you are missing?
• Be sure to watch the cost side of any service expansion.
 
 
 
 
 

 

 

9. Sell valuable information that you have that others need.

• See if the knowledge you or your top staff have can be sold as consulting services to others who may want to provide similar services in other market areas.
• There may be opportunities in selling your organization’s intellectual property (don’t give it away) to those who need it by way of consulting services.
 
 
 
 
 
 

 

• Do an informal market survey: will people be willing to pay for your knowledge, and who else out there is selling similar services?
• See Carol Lukas’ book Consulting with Nonprofits for practical consulting advice.
• Talk to your attorney about the possibilities for protecting and licensing your intellectual property. If you can’t afford an attorney, go to LegalCORPS for help.
 
 
 
 
 

 

 

• Creative Commons has free copyright and IP tools online.

10. Sell the “back room” services that you already provide for your own organization to others.

Backroom services might include being a fiscal agency for new nonprofits, and offering human resource and accounting services.

• Look to other organizations such as MSOs that already provide this type of service to see if there are opportunities in your area.
• Go to your state’s council of nonprofits for more information on fiscal sponsorships. Here’s a sample agreement.
 
 
 
 
 
 

 

Debt Financing

11. Obtain short term loans (secured and not).

Secured debt is a loan that is backed by a marketable real asset (real estate or equipment) that can be sold if loan cannot be repaid.
Unsecured debt is not secured by marketable assets and most often has less favorable terms than a secured debt. A bridge loan is one type of unsecured debt.
 
 
 
 
 
 

 

Discuss this option with your organization’s controller or finance manager and banker. Check your organizations’ credit score prior to applying for a loan. See Nonprofits Assistance Fund’s article Borrowing Funds for more information.

12. Obtain a new or expand a current line of credit (LOC).

A LOC is an “open loan” available up to a maximum amount that you draw upon as needed. Nonprofits often use LOCs to manage cash flow.

Discuss this option with your organization’s controller or finance manager and banker. See Nonprofits Assistance Fund’s article Using Lines of Credit, Loans, and Mortgages for more information.

13. Borrow against commitments for future revenues.

If you have future scheduled government payments, you may be able to borrow against these payments. Also, an individual’s promise to donate to you on a future date may apply to this situation.

Discuss this option with your organization’s controller or finance manager, your development officer, and banker.

14. Reach out to other nonprofits with loan funds for cash flow purposes.

There are quite a few nonprofits offering loan funds for cash flow purposes.

Research these opportunities in your area.
• Nonprofits Assistance Fund has resources available to fill cash flow gaps. See the Transformational Lending section of their web site where you’ll find a borrowing guide and loan application.
• Nonprofit Finance Fund offers Loan Products.
Community Development Financial Institutions Fund is a program within the U.S. Department of the Treasury that awards money and tax credits to community-based organizations that work in low-income communities. Their site includes a searchable database for CDFI approved organizations by state.
 
 
 
 

 

 

 

15. Obtain a loan from a foundation’s emergency loan pool.

A few regional and community foundations are instituting such loan funds.

Call your local foundation center or United Way to learn if such funds exist in your area.

Existing Assets

16. Sell assets.

• It may be appropriate to sell assets that your organization is no longer using or does not expect to use in the future such as buildings, vehicles, and equipment.
• You may find that you can then lease-back those same assets.
 
 
 
 
 
 

 

Talk to your controller or financial manager.

17. Sell receivables.

Also known as factoring, your organization sells its receivables or invoices to a “factoring agent” at a discounted rate. In return, it receives a percentage of the receivable or invoice in cash immediately, and the remaining portion of the invoice is received after the invoice has been paid, less a factoring agent fee.

Determine if it is the right cash flow method for your organization. Read Selling Receivables to Free Up Cash Flow and Selling receivables can smooth cash flow woes for some important tips on choosing the factoring method.See also: Businesses turn to factoring to counter cash crunch and Factoring sector picks up as credit climate tightens.

18. Reevaluate your investments.

Before things get worse, now may be a good time for your organization to redirect your investments.

• Discuss this option with your controller, financial manager, and investment broker.
• Look at your time horizon and risk tolerance. The Nonprofits Assistance Fund reminds us of investment guidelines for nonprofits in their article Jittery About Investments?
 
 
 
 
 
 

 

19. Rent office space or equipment to others.

Your organization may have unused office space, printers, or services that you are not using, which you could rent to others.

• Talk to the office manager.
• What stakeholders may be interested in renting office space or equipment? Talk to your board members.
 
 
 
 
 
 

 

20. Spend down reserves.

Typically, an operating reserve is a nonprofit’s savings account— something to tap for unbudgeted expenses or the timing of cash flows, but not for income shortfalls. Nonetheless, in a crisis this option must be considered. Before doing this, be sure you have a plan for restoring the reserves when conditions improve.

• Talk to your board, financial manager, and controller when considering this option.

• Nonprofits Assistance Fund has some good information on Operating Reserves if you are considering this option.

 Resource:  www.fieldstonealliance.org

For a list of local resources for nonprofits, click here.

 

Categories: Fundraising